MySMS API
Data deletion
Last updated : 2026-08-25
This is a courtesy translation. In the event of any discrepancy, the French version prevails. Version française.
This page explains how to obtain deletion of the personal data held by BRAKHA INTER in connection with the MySMS API service. It applies both to account holders and to people who have received a message sent through the platform.
1. Account holders
Send an email to emoloh@brakha-inter.com stating:
- the subject line
Account deletion request; - the email address linked to the account, writing from that same address;
- if the request is partial, which items it covers — for example the message history without closing the account.
2. Message recipients
If you received an SMS or a WhatsApp message sent through our platform and want the data concerning you erased, write to emoloh@brakha-inter.com stating the phone number concerned.
We delete the history of exchanges attached to that number and pass your request on to the sending client, who is responsible for removing you from their distribution lists. You may also block a sender at any time from within WhatsApp, which stops delivery immediately.
3. Scope of deletion
| Data | Treatment |
|---|---|
| Message content, sent and received | Permanently deleted |
| Conversations and delivery metadata | Permanently deleted |
| Phone numbers and contact names | Permanently deleted |
| Account, credentials and credit balances | Permanently deleted |
| Billing records | Retained where accounting rules require it, without message content |
| Server logs | Purged by rotation, at the latest 12 months after the request |
4. Deadlines
- Acknowledgement — within 72 working hours.
- Execution — within 30 days of the request.
- Backups — encrypted backup copies are overwritten by rotation within 90 days at most. No restore reintroduces deleted data.
5. Data held by Meta
The deletion described here covers our own systems. Data processed by Meta as part of WhatsApp delivery falls under its own policy: see whatsapp.com/legal/privacy-policy.
6. Confirmation
Written confirmation is sent to you once the deletion has been carried out. If we refuse, in whole or in part, we state the reason and the legal basis.